Review Policy

This Review Policy outlines the rules and expectations of any person that publishes a review on www.releaseit.com.au, www.releaseit.com or any of our associated applications (collectively, the Site). In order to build a platform of trust, we ask our community to help ensure that reviews on the Site are useful, informative and do not expose the Releaseit community to harm. 

The requirements of reviews published on the Site

By posting a review on the Site, you agree to abide by this policy and each of the following requirements.

Summary of requirement 

Description of requirement

Must be genuine and unbiased

Reviews should give other owners/seekers and users genuine product/ user feedback. For example, we will remove:

  • A review by someone who has a direct or indirect financial interest in the product
  • A review by someone perceived to have a close personal relationship with the owner
  • Multiple negative reviews for the same product from one user
  • A review in exchange for monetary reward (Note: Users are not allowed to incentivise positive reviews, to use the threat of a negative review to manipulate a desired outcome, or to influence another’s review with the promise of compensation)
  • A negative review from an owner on a competitor's product

We have a zero tolerance policy for any review designed to mislead or manipulate users.

Must be relevant

Reviews must be specifically relevant to the owner/ seeker/ product and must not contain matters that are off-topic. 

Must not be created for commercial content

Reviews must not be created solely for the purpose of advertising or other commercial content, including company logos, links or company names


Must not disclose confidential information

Reviews must not contain content that includes another person’s private or confidential information, including content that is sufficient to identify a listing’s location

No Discriminatory  content

Reviews must not contain any discriminatory content. We will exercise our reasonable discretion in determining whether content is considered discriminatory

No spam content

Reviews must not contain spam, unwanted contact or content that is shared repeatedly in a disruptive manner

Must not promote certain activities

Reviews must not promote or other endorse illegal or harmful activity, or that is sexually explicit, violent, graphic, threatening or harassing

Must not impersonate someone

Reviews must not attempt to impersonate another person, account or entity, including a representative of Releaseit

Must not contain illegal content

Reviews must not contain any content that is illegal or that violates another person’s or entity’s rights, including intellectual property rights and privacy rights

What happens if you breach this policy?

We reserve the right to remove any content, in whole or part, that violates this policy or for any other reason at our sole discretion.

In the event of repeated or severe violations, we may suspend or permanently deactivate the account(s) in question.

How to report a breach of this policy

You can report the content directly or contact us to report content that appears to violate this policy.

Further information

You may request further information about this policy by contacting us on 1800 945 299.     

Changes to this policy

We may change this policy from time to time or as the need arises.  We will post any changes to this policy on our website.

This policy was last updated on 1 October 2021.